Frequently Asked Questions
Everything you need to know about your MyMuse shopping experience.
How long does shipping take within India?
We typically process orders within 24-48 hours. Depending on your location, delivery usually takes 3 to 7 business days for major cities and up to 10 days for remote areas.
What is your return and exchange policy?
We offer a 7-day hassle-free return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund or replacement.
How do I find the right size for me?
Each product page features a detailed size guide with measurements in inches and centimeters. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes across India.
Can I track my order once it is shipped?
Yes, once your order is dispatched, you will receive an email and SMS with a tracking link and AWB number to monitor your package in real-time.
Are the colors of the products accurate on the website?
We strive to display our products as accurately as possible. However, due to different screen calibrations and studio lighting, slight color variations may occur.