Returns & Exchanges
At MyMuse India, we want you to love every piece you wear, which is why we offer a seamless 15-day return and exchange policy on all unworn fashion items with original tags. Please ensure products are in their original condition to qualify for a full refund or a size replacement.
Return Process
- 1.Initiate Request
Visit our Returns Portal and enter your order ID and registered email address to select the items you wish to return or exchange.
- 2.Quality Check
Package the items securely in their original packaging and ensure all brand tags, labels, and hygiene seals are intact for our inspection.
- 3.Pickup & Transit
Our courier partner will arrive within 24-48 hours to pick up your package; please collect the acknowledgement receipt from the delivery executive.
- 4.Refund Processing
Once the item reaches our warehouse and passes quality control, your refund or exchange will be processed within 5-7 business days.
